This move is being done to strengthen service levels and to ensure better service quality. The new datacenter has full generator backup and increased air conditioning to ensure better reliability during the coming winter storms. During this period you will experience disruption in your Internet services.

Technicians will endeavor to keep the service interruptions as brief as possible. There is always the possibility of some unforeseen bug or problem that could extend the outage time. Administrators will make every effort to correct the problem or implement the back out plan quickly if something occurs. All outage times are estimates based on expected outcomes of the work being performed and previous experience performing the same or similar work.

We apologize in advance for any inconvenience caused during this upgrade, but feel that the enhanced reliability will greatly benefit all of our customers. If you have any questions on this upgrade, please contact Technical Support at 425-818-6500, toll-free at 1-888-662-5274, or by e-mail at support@avvanta.com. In the event that you experience continued service disruption after this time period please contact Avvanta technical support toll free at 1-888-662-5274

Thank you for your continued support.